Claim Technology
Platform of digital 1-Click Insurtech for the needs of insurance and finance companies, globally.
Location: London
Industry: Insurance
Type of Cooperation:
Dedicated Team
Duration of Partnership: From 09.2021 - present
Challenge
At IT Resistance, we thrive on overcoming complex IT challenges, and our collaboration with Claim Technology is a testament to our commitment to delivering cutting-edge solutions. Claim Technology, facing the task of building a robust claims-as-a-service platform, turned to us to bring their vision to life.
Claim Technology needed a comprehensive solution that encompassed various elements, including a core platform app, a chatbot, a case management system, and seamless API integrations with a lot of third-party systems.
Technologies
Languages & Frameworks
Infrastructure
Databases
Monitoring
Roles That We Cover
We took on the challenge by playing a pivotal role in architecting the entire IT infrastructure. Our team executed both front-end and back-end web development for all platform components.
Solution
Claims Portal
Secure portal access to customers, staff and third-party supply chain users. Configured with role-based access, GDPR compliant and in line with best of breed security.
Customer self-serve
Provide customers with a digital self-serve solution from your call center, website, or mobile app. Leverage in-built integrations into Natural Language Processing, Google Maps, Address Lookups, Digital Media Capture, Payment Providers, Document eSignature, Identity Checks, Live Chat, and more.
Low-code process orchestration
Recognizing the importance of flexibility and agility, we leveraged no-code solutions where applicable. This approach allowed for rapid development, iteration, and customization, empowering Claim Technology with a solution that could evolve with their changing needs.
Insurtech APIs
APIs simplify your access to a wealth of insurance services, from data enrichment services such as company or vehicle lookups to counter-fraud services such as real-time digital forensics. Clients use APIs to pull and push data between your systems and the cloud.
Ashley Preece
Product Owner at Claim Technology
IT Resistance has demonstrated proficiency in estimating timelines and adhering to them, with minimal exceptions. Although they initially assigned a project manager, we opted to work directly with the developers, a decision that has proven effective for our collaboration.
Integrations
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